Last Updated: May 30, 2026
This Refund Policy explains how refunds are handled for purchases of NetNotGross (NNG), a digital software product provided by QuirkyMaster ("we", "our", or "Provider").
By purchasing NNG, you acknowledge and agree to this Refund Policy.
NNG is a digital product delivered electronically through license activation and access to a Google Sheets-based software instance.
Once a license is delivered and activated, the product is considered fully delivered.
A free trial version of NNG is available prior to purchase.
The trial is intended to allow users to evaluate the functionality and suitability of the product before making a purchase decision.
We strongly encourage users to use the trial before purchasing.
Because NNG is a digital product with immediate access and delivery, refunds are generally not provided after license delivery or activation.
However, refund requests may be reviewed on a case-by-case basis at our sole discretion.
Refunds may be considered in the following cases:
Duplicate payment or accidental multiple charges
Verified technical error preventing access to the product that cannot be resolved
Billing errors caused by the payment processor
Refunds will generally not be granted in the following cases:
Change of mind after purchase
Lack of use or partial use of the product
User misunderstanding of product functionality (trial is provided for evaluation)
Failure to read product description or Terms of Service
Issues related to user’s Google account, device, or setup environment
Initiating a chargeback without first contacting support may result in:
Suspension or revocation of license access
Restriction from future purchases
Investigation of account activity
We encourage users to contact us directly to resolve any issues before initiating disputes.
To request a refund, please contact us at:
hello.rhythm.dm@gmail.com
Please include:
Email used for purchase
Transaction ID (PayPal)
Description of the issue
We aim to review refund requests within a reasonable timeframe.
Payments are processed through PayPal.
All financial transactions are subject to PayPal’s own policies and procedures in addition to this Refund Policy.
We may update this Refund Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date.
Continued use of the Service constitutes acceptance of the updated Policy.
QuirkyMaster
Email: hello.rhythm.dm@gmail.com
Location: Kharkiv, Ukraine
Website: quirkymaster.com